ILOILO PROVINCIAL GOVERNMENT
DATA PRIVACY POLICY
The Iloilo Provincial Government (referred to as either "the IPG", "we", "us" or "our" in this agreement) respects your right to privacy and wants you to be aware on how we collect, use and share your personal data. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the website's services under Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, issuances of the NPC, and other relevant data protection and privacy laws.
We use your Personal data to provide and improve our website's services. By using these services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with the initial letter capitalized have meanings defined under the conditions listed below. These definitions apply whether the terms appear in singular or plural form.
Definitions
- Account: A unique account created for you to access our website's services.
- Cookies: Small files placed on your device by a website, containing details of your browsing history and other uses.
- Country: Refers to the Philippines.
- Device: Any device capable of accessing the website's services, such as a computer, cellphone, or digital tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service Provider: Any natural or legal person who processes data on behalf of the IPG, such as third-party companies or individuals facilitating the website's services.
- Usage Data: Data collected automatically, generated by the use of the website's services, or from the website's infrastructure itself.
- Website: Refers to iloilo.gov.ph, accessible at iloilo.gov.ph.
- You: The individual accessing or using the website's services, or the legal entity on behalf of which such individual is accessing or using the services.
2. Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our services, we may ask you to provide us with certain personally identifiable information, including but not limited to:
- Email address
- First name and last name
Usage Data
Usage Data is collected automatically when using the website's services. This may include information such as your Device's IP address, browser type, pages visited, time spent on those pages, unique device identifiers, and other diagnostic data.
When accessing the website's services through a mobile device, we may collect additional information, including your mobile device ID, IP address, mobile operating system, browser type, and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to monitor activity on our website and store certain information. Technologies used include:
- Cookies or Browser Cookies: Small files placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, some parts of our services may not function properly without Cookies.
- Web Beacons: Small electronic files used to track user engagement with certain pages and emails.
Types of Cookies We Use:
- Necessary / Essential Cookies: Session Cookies essential to provide you with services available through the website and to ensure secure access.
- Cookies Policy / Notice Acceptance Cookies: Persistent Cookies that identify if users have accepted the use of cookies.
- Functionality Cookies: Persistent Cookies that remember your preferences to enhance your experience.
For more information about the cookies we use, please visit our Cookies Policy or the Cookies section of this Privacy Policy.
3. Use of Your Personal Data
The IPG may use your Personal Data for the following purposes:
- To provide and maintain our services, including monitoring their usage.
- To manage your account, enabling you to access different functionalities available to registered users.
- To contact you: We may reach out via email, phone, SMS, or other electronic communication regarding updates, security notices, or other service-related information.
- To provide you with news and updates, including special offers and general information about our services and events, unless you opt out.
- To manage your requests, responding to your inquiries and providing support.
- For other purposes, such as data analysis, identifying usage trends, and improving our services, products, marketing, and user experience.
4. Sharing Your Personal Data
We may share your Personal Data in the following situations:
- With Service Providers: To monitor and analyze service usage and to contact you.
- With Affiliates: We may share your data with our affiliates, who will be required to adhere to this Privacy Policy.
- With other users: When you interact with others in public areas of the website, your data may be publicly visible.
- With your consent: For any other purpose with your explicit consent.
5. Retention of Your Personal Data
The IPG will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We may also retain and use your data to comply with legal obligations, resolve disputes, and enforce agreements.
Usage Data, which is typically anonymized, is retained for a shorter period unless required for security purposes or by law.
6. Transfer of Your Personal Data
Your data may be transferred to and maintained on computers located outside your state or country, where data protection laws may differ. By submitting your data, you consent to this transfer.
The IPG will take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy, and no transfer will take place without adequate safeguards.
7. Your Rights
You have the right to:
- Access your personal data.
- Correct any inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent to data processing at any time, particularly for marketing communications.
To exercise these rights, please contact us at the details provided in the "Contact Us" section.
8. Security of Your Personal Data
We take the security of your Personal Data seriously and use commercially acceptable methods to protect it. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
10. Links to Other Websites
Our services may contain links to third-party websites not operated by us. We are not responsible for the content or privacy practices of these external sites and encourage you to review their privacy policies.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the "Last updated" date revised accordingly. Significant changes will be communicated via email or a prominent notice on our website before they become effective.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- By email: ictmo@iloilo.gov.ph
- By visiting: iloilo.gov.ph/contact
- By phone: +6333 3287979